Get All The FAQ’s
Frequently Asked Questions
We know the care of your furry friend is no small thing. We take it as a huge compliment to be trusted with your pet. We look forward to helping you answer any questions you may have, and if you don’t find your answers on this page, just give us a call.
Lets Get
Started
Does my pet need to be vaccinated before arriving?
Yes, we require all our furry clients to be vaccinated with rabies and bordatella and be up to date.
How much does a groom for my [dog's breed/size/weight] cost?
This is almost always the first question. Price is a primary factor, and owners need to know that it often varies based on the dog’s size, breed, coat condition, and temperament.
What is included in a standard full-service groom?
This is almost always the first question. Price is a primary factor, and owners need to know that it often varies based on the dog’s size, breed, coat condition, and temperament.
When is your next available appointment?
This is a key logistical question. Many reputable groomers are booked weeks or even months in advance, especially around holidays, so new clients need to plan ahead.
How long will the appointment take?
Owners need to schedule their day. They want to know if they should wait nearby or if they have several hours to run errands before pickup. The duration usually depends on the dog’s size and the services requested.
My dog is very nervous/anxious/old. How do you handle that?
A pet’s well-being is a top priority for owners. They want reassurance that the groomer is patient, compassionate, and experienced with dogs who may find the grooming process stressful.
My dog’s coat is matted. Will you have to shave him?
Matting is a very common and serious issue. Owners often hope the mats can be brushed out, but want to know upfront if a “shave down” is the only humane option to prevent pain and skin problems.
Are you experienced with [specific breed, e.g., Poodles, Doodles, Schnauzers]?
Owners of breeds with specific, stylized haircuts want to ensure the groomer is familiar with the proper techniques and breed standards to achieve the look they want.
What kind of products (shampoo, conditioner) do you use? My dog has sensitive skin.
Dogs with allergies or skin conditions require special care. This question allows the owner to verify that the groomer uses high-quality, hypoallergenic, or medicated products suitable for their pet.
Do you kennel the dogs while they wait?
his question relates to the dog’s experience and comfort. Some groomers use kennels for safety between stages of the groom, while others offer kennel-free environments. Owners want to know what to expect for their dog’s time at the salon.
what we offer
service overview
We are so excited you are here! We have grooming services available,
and we would love for your special pet to become family. That’s how we treat each pet, like family, with love and patience.
full groom
Complete grooming experience with bath, full trim, nails, and ears. Perfect for maintaining your dog’s coat and comfort.
Bath and Blow Dry
Perfect between full grooms. Includes a luxury wash and blow dry to keep coats clean, soft, and fresh.
Mini Tidy Up
A gentle trim around the face, feet, and hygiene areas. Perfect for in-between groom visits.
De-Shedding
Removes excess undercoat to minimize shedding. Perfect for double-coated or fluffy breeds.
Pawdicure
Essential foot care for every dog. Trimmed nails and smooth, soothed paws in one relaxing session.
Add On Extras
Customise your groom with gentle add-ons such as tear stain treatments, teeth brushing or coat spritz.
Special
Offer
Save 10% on your Furry Friend’s
First Grooming Session